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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jenn Wiemer

Jenn Wiemer

July 1, 2026

5  out of  5
rating by Jenn Wiemer
"Friendly, fast, and affordable. Pacey was not pushy or bombarding me with phone calls, answered all of my questions quickly, and was very respectful and up front with the pricing. Started coverage today and hopeful for future encounters being stress free!"
Profile photo of Jordan Wilson

Jordan Wilson

June 22, 2026

1  out of  5
rating by Jordan Wilson
"The woman who works in the office (Erica) was always super friendly and easy to work with, but Brent is nothing but a cold and robotic corporate shill who will throw you off your insurance with a smile for his own inability to communicate with customers.

I had been with State Farm for nearly 16 years in three different states. Never again after working with Brent."
We responded:
"Jordan, I’m genuinely sorry that you left feeling this way. We understand how frustrating it is when an adverse underwriting decision regarding claims history doesn’t go the way you hoped, especially after many years with State Farm.

In situations like this, our agency’s role is to advocate for our customers, and request a review of the underwriting decision whenever possible. We did exactly that in your case, but the final determination is made by State Farm’s underwriting department—not by our local agency.

While we respect your right to share your experience, I do wish your review reflected the efforts our team made on your behalf throughout the appeal process. Erica and our entire office work hard to treat every customer with professionalism, respect, and honesty, even when we have to deliver news that we don’t control.

We sincerely wish you the best moving forward.

Brent
"
Profile photo of Gabe Phillips

Gabe Phillips

June 13, 2026

5  out of  5
rating by Gabe Phillips
"Great service and fast response when I had a time-sensitive need"
We responded:
"Hey Gabe,
I'm glad you had such a positive experience with your insurance at my agency. Thanks for the great review!

Cheers,
Brent"
Profile photo of Steven Lester

Steven Lester

June 11, 2026

5  out of  5
rating by Steven Lester
"I am very satisfied with customer service very knowledgeable & helpful"
We responded:
"Hey Steven,

Thanks for the great review! We're always happy to help!

Cheers,
Brent"
Profile photo of Ellen Schaaf

Ellen Schaaf

June 11, 2026

5  out of  5
rating by Ellen Schaaf
"I've worked with Brent and his team for my renter's insurance since I first arrived in St. Louis, and I cannot recommend them enough! I had an issue where my planned residence was found to be lead contaminated. When I had to find a new apartment, Brent's team made shifting my policy seamless. Pacey and the rest of the office staff are incredibly kind, knowledgeable, and helpful! If I wasn't moving out of state, I'd still be working with them!"
We responded:
"Hey Ellen,
AWWWWW, thanks for the great review! We've really enjoyed working with you, and best of luck with the move!

Cheers,
Brent"
Profile photo of Vernie Hellmann (Skeetergold8163)

Vernie Hellmann (Skeetergold8163)

May 21, 2026

5  out of  5
rating by Vernie Hellmann (Skeetergold8163)
"Always so helpful and knowledgeable"
We responded:
"Hey Vernie, Thanks for the nice review! We've always enjoyed working with you and your family!!

Cheers,
Brent"
Profile photo of Benjamín Soto Abarca

Benjamín Soto Abarca

May 7, 2026

5  out of  5
rating by Benjamín Soto Abarca
"Great job helping me out with an unfortunate incident that I had. Gilbert Garcia helped and led me through the whole process being very patient to explain everything. I appreciate the great work and help. 5 stars well deserved."
We responded:
"Hey Soto, thanks for the great review! I'm glad we were able to help.

Cheers,
Brent"
Profile photo of Leo Martin

Leo Martin

April 15, 2026

5  out of  5
rating by Leo Martin
"Very professional and helpful also was able to give me a great quote I would definitely recommend to a friend or family"
We responded:
"Hey Leo, thanks for the great review! I'm happy we made the insurance process simple and inexpensive for you.

Cheers,
Brent"
Profile photo of Roba

Roba

March 23, 2026

5  out of  5
rating by Roba
"Brent Mathany was a great person to talk to concerning my issues. He was very quick and polite in answering my questions and also sending the information that I asked for immediately."
We responded:
"Hey Robel, thanks for the great review! I'm happy you had such a great experience with your auto insurance. Please let us know if there's anything else we can do for you.

Cheers,
Brent"
Profile photo of Elizabeth Barbieri

Elizabeth Barbieri

January 30, 2026

5  out of  5
rating by Elizabeth Barbieri
"Very good information and service"
We responded:
"Hey Elizabeth, Thanks for the great review!! I'm happy we were able to make the auto and home insurance process a positive experience for you!!

Cheers,
Brent"
Profile photo of Garrett Epps

Garrett Epps

January 14, 2026

5  out of  5
rating by Garrett Epps
"I am a longtime State Farm customer and find their cusomer service to be excellent as a rule—but Pacey in Brent Mathany’s office deserves a special award: he put in hours of research to determine that we did not _need_ a new policy. It was my mistake but he bore in with good grace. I would work with him again."
We responded:
"Hey Garrett, I'm glad you had such a great experience recently with my office! Pacey definitely takes pride in what we do, and thanks for sharing!!

Cheers,
Brent"
Profile photo of JD JOHN DEAL

JD JOHN DEAL

November 14, 2025

5  out of  5
rating by JD JOHN DEAL
"Pacey did a great job breaking everything down for what I would be paying for and he made it as affordable as possible it was a pleasure during business with State Farm."
We responded:
"Hey John, I'm so glad you had experience with your auto insurance through my State Farm Agency. Pacey is great, and I'll share the positive feedback with him.

Cheers,
Brent"
Profile photo of Kaye Cee

Kaye Cee

September 26, 2025

5  out of  5
rating by Kaye Cee
"Pacey is extremely patient and helpful as you navigate your insurance needs."
We responded:
"Hey Kaye Cee, thanks for the great review, and I'm happy Pacey was able to help navigate through the insurance process.

Cheers,
Brent"
Profile photo of Jennifer Chau

Jennifer Chau

September 15, 2025

5  out of  5
rating by Jennifer Chau
"Pacey made the whole process quick, smooth, and stress-free. He kept everything simple and straight to the point, with excellent communication throughout. Highly recommend."
We responded:
"Hey Jennifer, thanks so much for the great review. We look forward to serving your insurance needs!

Cheers,
Brent"
Profile photo of Amy Hanses

Amy Hanses

September 15, 2025

5  out of  5
rating by Amy Hanses
"I spoke with Pacey today and got some questions answered. He was very helpful, kind and to the point. I felt very serviced, as I always do with this office. Thanks again!"
We responded:
"Hey Amy, I'm glad your experiences with my team are so positive. Thanks again for your continued trust!

Cheers,
Brent"
Profile photo of Samir Mujdzic

Samir Mujdzic

August 21, 2025

5  out of  5
rating by Samir Mujdzic
"Pacey was very knowledgeable and helpful when I was switching over to state farm from another insurer."
We responded:
"Hey Samir, thanks so much for the great review! I'm glad you had a great experience with Pacey while transitioning your auto insurance & home insurance to State Farm. Please let us know if there's anything else we can do for you.

Cheers,
Brent"
Profile photo of Faith Oconnell

Faith Oconnell

August 19, 2025

5  out of  5
rating by Faith Oconnell
"Have had state farm for over 20 years...always helpful. Thankyou for there patients with all our questions. As life changes..they always adapt!"
We responded:
"Hey Faith, Thanks so much for the kind words. I'm so proud of my team, and our ability to service your insurance needs for so long.

Cheers,
Brent"
Profile photo of Gillian Chin

Gillian Chin

July 10, 2025

5  out of  5
rating by Gillian Chin
"Wonderful experience working with Pacey. Just purchased renter’s insurance and he made the entire process stress-free. He is very knowledgeable, efficient and thorough. Highly recommend this agent and agency!"
We responded:
"Hey Gillian, thanks for the great review! I'm happy to hear Pacey made getting the renters policy quick and easy for you!!

Please don't hesitate to reach out if there's anything else we can be doing for you.

Cheers,
Brent"
Profile photo of Jon Hardy

Jon Hardy

June 17, 2025

5  out of  5
rating by Jon Hardy
"Super helpful with finding solutions and providing the correct information need to move forward!"
We responded:
"Hey Jon, thanks so much for the great review! I'm glad we were able to make the insurance process easy for you.

Cheers,
Brent"
Profile photo of Dave Danzeisen

Dave Danzeisen

June 5, 2025

5  out of  5
rating by Dave Danzeisen
"Don Thurmond helped me to set up my home and auto policies. He was very knowledgeable and patient as he addressed all of my questions and concerns. I highly recommend Don to help with any of your insurance needs or questions.
Dave D."
We responded:
"Hi Dave, thanks for the great review! I'm so happy that Donnie was able to build your home and car insurance to your liking. Please let us know if we can be of further assistance.

Cheers,
Brent"
Profile photo of Michael Hilzendeger

Michael Hilzendeger

June 3, 2025

5  out of  5
rating by Michael Hilzendeger
"Super easy to set up my condo policy with State Farm. I talked to Pacey Hammelman who was very knowledgeable, thorough and patient. He answered all my questions about the coverage and made sure I got a policy that fits my home’s needs. Strongly recommend!"
We responded:
"Hey Michael, thanks so much for the great review! I'm happy we were able to get your condo insurance in such a great place. Let us know if we can help out with anything else.

Cheers,
Brent"
Profile photo of Nate Ellis

Nate Ellis

May 31, 2025

5  out of  5
rating by Nate Ellis
"Pacey is amazing! Not only did he get me much lower rates than what I was paying with Progressive, but he was more than accommodating otherwise. I'm hearing impaired and do not do well hearing on the phone, and he allowed us to communicate through all written correspondence. He was responsive and showed the utmost professionalism. I cannot stress enough, if you're looking for insurance, give this guy a call!"
We responded:
"Hey Nate, thanks for the great review! I'm so glad you had a positive experience with Pacey & my team. Thanks for choosing us to serve your insurance needs, and let us know if there's anything we can do to serve you better.

Cheers,
Brent"
Profile photo of Michelle Deets

Michelle Deets

May 30, 2025

5  out of  5
rating by Michelle Deets
"What a great experience I just had purchasing renter's insurance! The agent, Pacey, was so helpful and made sure to accommodate all the necessary requirements needed by the rental agency. I would highly recommend this agent and local State Farm agency."
We responded:
"Hi Michelle, thanks so much for the great review! I'm so happy we were able to take care of your insurance needs, and we look forward to serving you well into the future!

Cheers,
Brent"
Profile photo of Jen Klink

Jen Klink

May 10, 2025

5  out of  5
rating by Jen Klink
"I can’t even begin to say how thankful I am to have such an amazing State Farm team. Each and everyone in this office is so kind and sweet. I have not had one issue I had previously been at another office and I am so thankful that I switched. They have really gone above and beyond I would highly recommend them!
I had to make claims and they made it simple and easy!"
We responded:
"Hey Jen! Awww Thanks!! I'm so glad to hear you're happy with the service we provide.

Cheers,
Brent"
Profile photo of Wesley Mathany

Wesley Mathany

May 9, 2025

5  out of  5
rating by Wesley Mathany
"I've been a client of Brent Mathany State Farm for over a decade. Always happy with the level of service, and coverage for my home and auto insurance."
We responded:
"Thank you for trusting us with your auto and home insurance for so long. We appreciate your trust in us!

Cheers,
Brent"